Your privacy matters to us
We care about your privacy and know how important it is for you to understand how we use your data. This Privacy Policy explains what data we collect and how we use it when you make use of our services or visit our website at www.climate-governance.org (“Website”).
Please take a moment to read this Privacy Policy and check back occasionally as we may update it from time to time.
By using our Website or services, you agree to the terms set out in this Privacy Policy, including how we collect, use and share your personal data.
How to reach us
We are Chapter Zero Alliance (CZA), a registered charity in England and Wales (1208079). As the data controller under the UK data protection laws (General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018), we’re responsible for how your data is handled. If you have any questions, concerns, or wish to exercise your rights under this policy please contact our Associate Director, Operations at compliance@chapterzeroalliance.org. You can also reach out to the Information Commissioner’s Office at https://ico.org.uk/concerns/ if you have a complaint.
What information do we collect
The types of personal information we hold might include:
- Personal details: name, email address, phone number, postal address
- Demographic information
- Job / Trusteeship details: job title, role and name of organisation/s you work for or are associated with
- Professional background: brief notes about where you may have worked before, any specific preferences you have told us about and your main areas of expertise or interest
- Event-specific information: Dietary requirements, accessibility needs and photos or videos taken at our events (with your consent).
- Interaction data: records of your communications with us, event attendance
- Website traffic and newsletter access
How do we collect your information?
We collect your data in several ways:
- Directly from you: When you interact with us by email, phone, post, or in person
- Through our Website: Automated tools collect data when you visit our Website
- Note: Our Website may include links to third-party sites. These sites have their own privacy policies, and we’re not responsible for their practices
- From third parties or publicly available sources
Why do we collect your data?
The UK GDPR requires us to inform you of the different legal bases that we rely on to legitimise our processing of your personal data. We collect and use your data for the following reasons (not an exhaustive list):
- To keep you updated about our services, activities, and events
- To manage your preferences for marketing communications
- To share important information if you’re attending one of our events
- To ensure our systems and Website run smoothly and securely
- To monitor and improve our services and Website
- To gather feedback so we can better support you
- To protect against unauthorised use of our systems and Website
We only keep your data for as long as necessary, in line with our data retention policy and legal requirements. If data is archived, we ensure it’s stored securely with limited access.
Do we share your personal data?
We may share your data within CZA to help with collaboration and networking. Rest assured, we never sell your data. If we share your information with trusted third parties (e.g., event suppliers), they’re required to use it only for the specified purpose and keep it secure.
Your rights
You have the right to:
- Access, update, or request the deletion of your personal data.
- Restrict how we process your data (e.g., while corrections are made).
- Request a copy of your data in a portable format to share with another provider.
These rights may not always apply, and we’ll explain if we’re unable to fulfill your request. If you opt out of communications or request deletion, we’ll keep a minimal record (like your name and contact details) to make sure we don’t contact you again by mistake.
If you have any questions about your rights or need to get in touch, email us at compliance@chapterzeroalliance.org.
Where is Your Data Stored?
Your data may be stored or processed outside the UK, for example, when using cloud-based services. We take steps to ensure your data is protected, in line with UK data protection laws. If we work with suppliers in the EEA or the US, we ensure they meet strict privacy standards.
Website analytics
We use Google Analytics to understand how visitors use our Website, such as which pages are most popular. Google Analytics collects data like IP addresses (but not names or identifying details), and we use this information only to improve our Website. For details, check Google’s Privacy Policy and terms of use.
How long do we keep your data?
We only keep your personal data for as long as it’s needed to provide our services or meet legal requirements. We regularly review and safely delete outdated data.
How we protect your data
We have robust security measures to keep your data safe and prevent unauthorised access. Only employees and trusted partners with a legitimate reason can access your data.
Cookies
Our Website uses cookies to make your experience better and to help us understand how people use our site. For more details, check out our Cookie Policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Updates to this Privacy Policy
We review this Privacy Policy regularly to ensure it’s up to date. The latest version was updated on 16 December 2024.
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